Submit a Claim Form - Claim Instructions

You are a Settlement Class Member if the following Settlement Class definition applies to you: all Persons (except Excluded Persons) who purchased, received, were given, and/or owned a Designated Crankset in the United States, other than solely for resale purposes. This includes, without limitation, Persons who purchased, received, were given, or owned a bicycle equipped with a Designated Crankset.

Designated Crankset means any of the following Shimano cranksets manufactured before July 2019: Ultegra FC-6800, Ultegra FC-R8000, Dura-Ace FC-9000, Dura-Ace FC-R9100 and Dura-Ace FC-R9100-P, with any of the following production codes: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

Photographs of the Designated Cranksets and where to locate the production codes are available at www.cpsc.gov/Recalls/2023/Shimano-Recalls-Cranksets-for-Bicycles-Due-to-Crash-Hazard.

If you are a Settlement Class Member, you may submit a Claim Form, with documentation of your reasonable out-of-pocket costs incurred in purchasing a replacement crankset and having it installed on your bicycle, if you replaced your Designated Crankset because it separated, delaminated, or exhibited evidence of delamination or separation. Evidence of delamination may include signs of corrosion and breaking.

Reimbursement is not available if (a) the Designated Crankset was replaced on or after September 21, 2023, or (b) at the time of replacement, the Express Warranty was not expired as to that Designated Crankset. For Ultegra FC-6800 and FC-R8000 Designated Cranksets, the Express Warranty expired two years after the date of original retail purchase. For Dura-Ace FC-9000, R9100, and FC-R9100-P Designated Cranksets, the Express Warranty expired three years after the date of original retail purchase.

You must submit a timely and valid Claim Form for reimbursement of costs as described above, including supporting documentation described below. Your Claim Form must be submitted online by August 4, 2026 or mailed to the Settlement Administrator at the address below, postmarked by August 4, 2026. All submitted Claim Forms are subject to review and verification.


How to File Online

During Claim Filing:

To be eligible for reimbursement of out-of-pocket expenses related to the replacement of a Designated Crankset and its installation, you must provide certain documentation.

First, you must provide documentation establishing the original retail purchase of the Designated Crankset (or Bicycle Equipped with Designated Crankset) that you later replaced. Acceptable forms of documentation include:

  • An invoice or receipt reflecting the original retail purchase of your Designated Crankset (or Bicycle Equipped with Designated Crankset) before July 2019; or
  • An invoice or receipt reflecting the original retail purchase of your Designated Crankset (or Bicycle Equipped with Designated Crankset) in July 2019 or after, which document reflects the Designated Crankset’s production code; or
  • A photograph of your Designated Crankset showing the serial number and production code.

If you are unable to locate any such documentation, you may submit a declaration under the penalty of perjury, in the online Claim Form or the downloadable Form here.

Second, you must provide documentation establishing out-of-pocket costs associated with replacing your Designated Crankset. Acceptable forms of documentation are:

  • Invoices or receipts reflecting the purchase of your replacement crankset and/or any installation costs, including the date of such purchase; or
  • Other documentation that clearly demonstrates payment was made for a replacement crankset and/or installation of the replacement crankset, including the date of such payment.

Supporting documentation should be clear, readable copies, as they will not be returned to you. Please keep copies of everything you submit, as your claim may be audited, and you could be asked to provide additional information to process the claim.

After Claim Filing:

After submitting your completed claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code and refer to them if you have any questions about your Claim Form.



How to File by Mail

If you wish to submit a Claim Form via standard mail, you may download a copy of the Claim Form here. You will need to provide all the information requested on the Claim Form (remembering to sign and date it), attach any supporting documentation, and mail it to the following address:

In re Shimano Crankset Litigation
Settlement Administrator
PO Box 4150
Portland, OR 97208-4150

Remember: All Claim Forms must be submitted online or postmarked no later than August 4, 2026.